DGTL Festival

OPENING HOURS
The festival site is open from Friday 20:00 until Saturday 05:00.
TICKETS
- WHAT'S THE DIFFERENCE BETWEEN EARLY, REGULAR AND LATE TICKETS?
  
  The price is the only difference between early, regular and late tickets.
- WHERE CAN I BUY TICKETS?
  
  You can buy tickets at our website in the ticket section.
CASHLESS
- HOW DOES IT WORK?
  
  The DGTL payment system works with a RFID technology. RFID stands for radio frequency identification. The technology uses electromagnetic fields to transfer data for the purpose of automatically identifying and tracking tags attached to objects, in this case wristbands.
- WHAT HAPPENS TO MY CREDIT WHEN I LOSE MY DGTL WRISTBAND?
  
  Wristbands are anonymous, and will not be able to be recreated and therefore will lose the credit deposited earlier.
- CAN I GET A REFUND OF MY UNSPEND CREDIT?
  
  After the festival you have the possibility to apply for a refund at our website.
HARD CUPS
From a sustainable perspective we use re-usable hard cups instead of plastic cups. You will buy your first cup or bottle for $1000, and this will be deducted on the following order when returning your cup/bottle at the bar. At the end of the night you can take the cup home.
PRACTICAL
- ARE LOCKERS AVAILABLE?
  
  There are no lockers available on the festival site. There will however be a cloakroom where you can store your jacket or bag for $1.000.
- ARE THERE ATM’S AT DGTL FESTIVAL?
  
  No, we don’t have ATMs on the festival site, it is however possible to pay with a debit or credit card at the cashier to topup your RFID wristband.
- CAN I BUY CIGARETTES?
  
  Yes, there will be a tobacco stand.
- CAN I BRING MY LAPTOP OR TABLET TO THE FESTIVAL?
  
  You are not allowed to bring your laptop or tablet device to the festival.
- How to get here
  
  The best way to come to the festival is by cab or car. The address is Av. El Salto 5000, Huechuraba, Región Metropolitana. Limited parking is available for $4000.
- Lost and found
  
  Lost something? Lost items can be collected at the cloakroom. If you didn’t pick up your lost items during the festival you can message us on Facebook to arrange a pick up.
I Love my ears
Please take care of your ears! With music above 87 dB it is smart to use earplugs with a special music filter. With these earplugs you can still hear the music perfectly, conversations remain intelligible and most important of all, you prevent hearing damage and the annoying ringing after the event. In addition the Alpine PartyPlug earplugs are super comfortable. During DGTL Festival HappyEars earplugs will be available at all the cash desks. The HappyEars earplugs are reusable, so you can protect your ears not only at DGTL Festival but on other festivals as well. Love your ears!
Celebrate Safe
To DGTL it's important that people can party as safe as possible. For more info: https://celebratesafe.nl/es
PRESS COVERAGE
- I AM A JOURNALIST AND WOULD LIKE TO COVER DGTL SANTIAGO 2019
  
  This is possible. We would be happy to invite a selected few on the festival site. Please send an email to press@dgtl.nl to make a coverage request.